Privacy policy

1. Introduction

Star Scooping is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and lead forms.

When you fill out a lead or contact form on our website, we may collect:

• Your name
• Email address
• Phone number
• Zip code
• Number of dogs
• Preferred service frequency
• Any additional comments or details you provide voluntarily

We may also collect general site analytics (e.g., page views, visit duration) via third-party tools like Google Analytics and Facebook Pixel.

We use your information to:

• Provide you with quotes or respond to service inquiries
• Communicate via email, text message, or phone about services you requested
• Send appointment reminders, service confirmations, and follow-ups
• Improve our services and marketing based on aggregated insights
• Retarget ads on platforms like Facebook and Instagram (where applicable)

We will never sell, rent, or share your personal information with third parties for their marketing purposes.

Your information is stored securely and only accessible by authorized personnel. We use reasonable technical and administrative safeguards to protect your data.

We may use third-party platforms (e.g., JotForm, GoHighLevel, Zapier, Meta Ads, Google Ads) to collect or process your data. These services have their own privacy policies and data protection practices.

You may unsubscribe from marketing emails or texts at any time by clicking the “unsubscribe” link or replying STOP to text messages. For data removal or correction, email us at drew@starscooping.com.

Our services are not directed toward individuals under the age of 13. We do not knowingly collect data from children.

We may update this policy occasionally. The updated version will be posted on this page with the effective date.

For questions or concerns regarding your privacy, contact:
Drew Lang – Owner
Email: drew@starscooping.com